Skip to content
Hablobi
Get the app

A little help, when you need it.

We're here.

Write to support@hablobi.com. Tell us what happened and which iPhone and app version you're using. Please don't send passwords or private recitation recordings.

A few useful answers

What is free, and what is Plus?

The full Quran reader and listening, prayer tools, basic card designs, giving earned flowers, received gifts and joining a friend's garden stay free. In the rewarded-only version, the first Garden tutorial is free; each later new solo Garden uses a verified rewarded ad or Plus, without a timer. Unfinished opened Gardens resume without another ad and earned credits remain valid. Hablobi+ includes no ads and unlimited solo Gardens, premium card designs, hosting Grow with Friends and Mimo, subject to the Mimo usage details. Older installed versions may retain their 12-hour opening rules. Your grown flowers and bouquets stay yours after Plus ends.

I finished an ad but my Garden did not open.

The server must receive Google's signed reward confirmation. Stay connected and use Check unlock; it checks the original reward without playing another ad. Closing early does not earn the reward. Do not tap an advertisement to test it. If confirmation is still missing, contact support and include the time and app version, not your password. Ad availability varies; you can always open the Quran reader without watching an ad.

What does Mimo keep?

Mimo is optional AI within Plus. Before sending, it asks permission to share the question, limited open-conversation context, relevant ayat, tone and answer language with OpenAI. Hablobi does not archive question or answer text on its servers. Questions clear on close; the latest answers stay in local, deletable History and can contain details you shared. History is not automatically sent as context. See the Privacy Policy and usage details.

Do I need location or alerts for prayer times?

No. You can choose a city manually and compare the calculation method with your local mosque. Location, Qibla sensors and prayer alerts are separate, optional choices. Prayer settings and scheduled reminders stay on your device. iOS controls whether a reminder sounds or vibrates; Hablobi cannot override silent mode or Focus.

How does Grow with Friends work?

Open GROW and tap the shared-garden button at the top left. With Plus, choose Prepare a garden, name it and pick a surah from Juz Amma. Invite people from your accepted Ashab list. Once two to five members have joined, the founder taps Start. Invitations close when it starts.

Each member recites an ayah in turn, following join order. You don't need to be online together. An unrecited turn opens to the other members after 24 hours. The app shares accepted-ayah progress, not your voice. Shared gardens never spend solo Garden openings; friends join free.

Where is our shared bouquet?

Finish the surah together to earn one bouquet with a stem for each member. If you are elsewhere when it finishes, tap the pink Collect button in Grow with Friends. After you collect, that completed garden leaves your list; your friend's collection is independent. Find the bouquet alongside your other flowers in Create and your flower catalogue. Select it like any grown flower, with or without a card.

Can I leave or end a shared garden?

Swipe left on its row. The founder sees End, which ends the garden for everyone after confirmation. Other members see Leave, which removes only their membership. The × on a shared plate simply returns to your solo Garden. Earned bouquets and sent gifts are not deleted by leaving or ending a garden.

Why didn't I get a turn notification?

Check Hablobi's notification preferences and iPhone Settings → Notifications → Hablobi. Focus, silent mode, connectivity and iOS delivery settings can affect alerts. While Hablobi is open, notices appear inside the app instead of as Apple banners; the app suppresses a redundant notice for the garden or conversation you are already viewing. Failed shared-garden push attempts retry, and obsolete turns are not resent.

What happens to invitation credits I already earned?

Previously earned credits remain valid. Older versions may offer a one-time reward for five completed eligible invitation shares: all five openings arrive together, shares one through four award none, and no recipient download or signup is required. Cancelled shares, errors and copying alone do not count. Native sharing reports completion, not confirmed delivery or distinct recipients. The current rewarded-only menu does not promise a new invitation offer or timed opening.

How does my garden grow?

Tap the Garden microphone and recite the displayed words. Verified recitation grows your garden; finishing the surah earns its flower. The Listen button is rehearsal for the current ayah. Playback alone doesn't grow or award a flower.

Where are my flowers and cards?

The Garden Chronicle at the top of Locker shows your grown flowers. Cards you've kept have their own section, with Flowers shared below. To send a grown flower, choose it from the flower catalogue in Create; it isn't added to a card automatically.

Why does artwork need to download?

Card designs, backgrounds and flower models load as needed to keep the installed app smaller. Keep Hablobi online while new content loads. Recently used content can be cached; not every item is available offline.

How do I reset my password?

On the sign-in door, tap Use email instead, then Forgot password. Enter your email and follow the reset message. Apple and Google sign-in are managed by their respective providers.

How do I cancel or restore Plus?

Cancel in iPhone Settings → your name → Subscriptions → Hablobi. Cancellation normally leaves access until the paid period ends; expiry or a refund/revocation removes Plus access when verified. Existing shared gardens, owned flowers and bouquets remain usable. To restore, use Restore purchases on Hablobi's Plus screen with the Apple account that purchased it and the Hablobi account linked to that purchase. Deleting your account doesn't cancel an Apple subscription.

How do I delete my account?

Open Locker, tap the top-right Settings gear and choose Delete account. Delivered gifts may remain with their recipients. See the Privacy Policy for details, or email us if you cannot sign in.

Hablobi
PrivacyTermsSupport

© 2026 Hablobi